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Rom Brafman tells several stories that reveal the irrational decisions all people make under specific circumstances, particularly when presented with potential loss.
Rom Brafman describes how managers tend to ask the wrong questions when interviewing potential employees, such as "what are your biggest weaknesses?" and "where do you see yourself in five years?"
He proposes that they instead pose more specific questions that actually pertain to the job.
Rom Brofman explains how people can take on roles based on the expectations of those around them, creating a dangerous cycle of self-fulfilling prophecies.