Conscious Capitalism Part Two with panelists Nathan Shedroff, Lisa Gansky, Steve Diller, and Michael Depatie. Kevin O'Malley, CWC Business & Leadership Forum Producer, moderates the discussion.
Why are there 50 varieties of toothpaste on grocery store aisles? How does this fit into the world's heightened awareness of the need for sustainable business practices, and our own growing individual needs for self-actualization and meaning? Leaders in business, design and innovation will debate why a deeper understanding of human nature needs to be central to a 21st century business strategy and how it can challenge people's attitudes toward consumerism- The Commonwealth Club of California
Michael Depatie is Chief Executive Officer and President of Kimpton Hotel & Restaurant Group LLC,
responsible for the overall strategic direction of the company and for overseeing the company's operations, development, finance, and legal activities.
Depatie became Kimpton's CEO on July 1, 2006. He is only the third person to hold the top position in the company's 25-year history.
Steve Diller, who heads Cheskin Experience Design Studio, has more than 20 years of marketing research and consulting experience. He is responsible for driving Cheskin product innovation and media content practices.
Diller serves clients as an "experience strategist," believing that the most effective way for companies to deepen relationships with their customers is through the development of meaningful experiences. Such experiences create the cornerstone of effective brand and product innovation, during an era of rapid technological and market change.
Diller's impressive roster of clients includes Lexmark, the Washington Post, Famous Footwear, Microsoft, and Weight Watchers. He has also contributed to numerous books, including The Human-Computer Interaction Handbook, The Principles of Trust, and Newspaper Brand Development.
Steve Diller also co-owns a film production company and has produced and directed several feature films.
As CEO, co-founder and chairman of Ofoto, Lisa Gansky drew on her entrepreneurial spirit and experience developing global web services. Gansky and the team worked to develop Ofoto into a world-class consumer services offering which she left once Kodak Gallery reached over 45M customers in 2005.
In addition to her roles at Ofoto and Eastman Kodak, she was a Co-founder and CEO of GNN, the first commercial website, acquired by AOL in 1995. Gansky has been an investor and board member of more than twenty internet and mobile services companies.
With an international background in cross-cultural communications and linguistics, Kevin O'Malley applies unique training and coaching skills, as well as partnership building, to the world of corporate speaking and events.
His approach successfully brings disciplines such as deconstruction and semiotics into executive development and face-to-face interactions with targeted audiences.
Building on a background in video, multi-media and event production for clients including Atari, The Gap, Clorox, Hay Consulting, Kingsford Charcoal, Pacific Asia Travel Association (PATA), Goodwill Industries, and Foote Cone Belding. O'Malley works both ends of a speaking event, from creative content and presentation to working directly with conference producers and meeting planners to create optimum on-site experiences.
Educated at Cornell University, Magna Cum Laude with graduate studies at l’Ecole des Hautes Etudes en Sciences Sociales in Paris.
Nathan Shedroff has been an information and interface designer for over twelve years. He focuses on developing online experiences, building online brand strategies and business models, and developing online communities.
Throughout his career, he has worked in various media and authored several books on multimedia, computers, and information. His electronic experience spans CD-ROMs, kiosks, published titles, application development, and online experiences.
He co-founded vivid studios, a decade-old pioneering company in interactive media. Prior to that, he worked with Richard Saul Wurman as a senior designer at TheUnderstandingBusiness. He earned a BS in Industrial Design, with an emphasis in Automobile Design, from Art Center College of Design in Pasadena, California.
Steve Diller, co-author of Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences tells the story of a cement company in Mexico City as an example of socially conscious capitalism that is not limited to affluent communities with disposable income.
Michael Depatie, CEO of Kimpton Hotels, attributes the high customer satisfaction ratings of his company to their focus on creating meaningful experiences for their customers. Specifically, Kimpton Hotels provides meaning for its guests by giving them an environment in which they can become more in touch with their individual identities.
Nathan Shedroff, co-author of Making Meaning, highlights the difficulty for both consumers and producers to make choices and decisions based on their values because of a current dearth of information about various products.
I produced and moderated this program at the Commonwealth Club - where I'm Vice-Chairman of the Business and Leadership Forum. I would appreciate any comments, insights or links to these programs, as I'm hoping to do more in this series. Please contact me at firstname.lastname@example.org Thanks -- and looking forward to hearing from you. -- Kevin